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Union activism and unclear job descriptions are often underlying causes for employee grievances.

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True

Negotiators use all of the following types of third-party interventions to overcome an impasse EXCEPT ________.


A) binding arbitration
B) nonbinding arbitration
C) mediation
D) fact finding
E) picketing

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Which of the following is a characteristic of good faith bargaining?


A) overlooking bargaining items
B) making counterproposals
C) making unilateral changes in conditions
D) bypassing the union representative
E) imposing unreasonable conditions

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Which of the following was part of the New Deal and made union organization easier?


A) Fair Labor Standards Act
B) National Industrial Recovery Act
C) National Labor Relations Act
D) Occupational Safety and Health Act
E) Labor Management Relations Act

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Right to work laws inhibit union formation by ________.


A) outlawing unions in right to work states
B) prohibiting any form of union security
C) making union membership a precondition for employment
D) leaving the question of union affiliation up to each company
E) leaving the question of union security up to each company

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Which law sought to protect union members from possible wrongdoing on the part of their unions?


A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Civil Rights Act
D) Wagner Act
E) Landrum-Griffin Act

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All of the following are examples of mandatory bargaining items EXCEPT ________.


A) employee security
B) shift differentials
C) profit-sharing plans
D) indemnity bonds
E) employee drug testing

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Right to work legislation outlaws unions and union membership in specific states.

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Which of the following terms refers to an unfair labor practice in which a union requires an employer to pay an employee for services not performed?


A) coercing
B) padding
C) ballooning
D) inflating
E) featherbedding

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What are the theories regarding why workers unionize? What can employers and supervisors do to prevent unionization?

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Experts have spent much time and money t...

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Ignoring bargaining items is a good strategy for negotiating with labor unions while staying within the limits of good faith bargaining.

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Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units.The company employs over 300 workers at its Alabama facility.None of the Hyper-Tech employees belong to a union; however,management believes that unionization is in the near future.A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards.Enough eligible employees have signed authorization cards to petition the NLRB for an election.Hyper-Tech's top executives are considering fighting the unionization efforts. -Which of the following,if true,best supports the argument that Hyper-Tech should contest the union's right to an election?


A) Hyper-Tech has hired a labor relations consultant to provide advice on union campaign procedures and any relevant laws.
B) Managers believe that they may have inadvertently hired union salts, who most likely instigated the unionization movement at Hyper-Tech.
C) The process outlined at Hyper-Tech for filing employee grievances differs from the grievance procedures at other firms in the same industry.
D) Hyper-Tech management believes that if employees are provided with additional information from the firm that they will revoke their authorization cards.
E) Hyper-Tech managers will soon be conducting annual employee performance appraisals and determining what salary adjustments to make.

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Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units.The company employs over 300 workers at its Alabama facility.None of the Hyper-Tech employees belong to a union; however,management believes that unionization is in the near future.A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards.Enough eligible employees have signed authorization cards to petition the NLRB for an election.Hyper-Tech's top executives are considering fighting the unionization efforts. -Which of the following questions is LEAST relevant to the decision by Hyper-Tech to fight unionization efforts?


A) How many Hyper-Tech employees were hired within the last year?
B) What percentage of Hyper-Tech employees signed authorization cards?
C) Does Hyper-Tech qualify for coverage by the National Labor Relations Board?
D) What is the opinion of Hyper-Tech's shareholders and creditors regarding unionization?
E) What are the laws regarding what Hyper-Tech managers can and cannot do during a campaign?

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Most employers decide to contest the union's right to represent their employees.

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About ________% of people working in the United States belong to unions.


A) 5
B) 12
C) 20
D) 45
E) 62

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B

After the passage of the National Recovery Act in 1933,companies developed "sham unions" that were actually company-supported organizations designed to keep legitimate unions out.

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The Taft-Hartley Act amended the National Labor Relations Act by prohibiting unfair union labor practices and specifying the rights of both employers and employees.

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You are a supervisor at a large manufacturing firm.What should and shouldn't you do during organizing and preelection campaigns? What should and shouldn't you do when faced with employee grievances?

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Supervisors should use the acronym TIPS ...

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Which of the following was NOT designated an unfair labor practice by the Wagner Act?


A) bribing employees
B) requiring yellow dog contracts
C) using company spy systems
D) moving businesses to avoid unionization
E) black-listing union sympathizers

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B

Jeff is a manager at a paper mill.He has received a grievance from a group of employees who are union members.The grievance claims that a plant rule barring employees from eating during unscheduled breaks is arbitrary and unfair.What should Jeff do?


A) Discuss the case privately with the union steward.
B) Respond to the grievance with long, written answers.
C) Agree to make informal changes to the rules.
D) Examine the grievants' personnel records.
E) Make special arrangements with the grievants.

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