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Social workers can encourage clients to engage in self-confrontation by:​


A) ​employing the aggressive-passive style of communication.
B) ​asking them questions that cause them to reflect on the relationship between their behaviors and their own values.
C) ​making several additive empathic responses in succession when meeting a client for the first time.
D) ​phrasing interpretive responses to the client's opinion in absolute terms without leaving any scope for confusion rather than using tentative terms.

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Despite telling his social worker that he wasn't disappointed about being fired from his job, Mike had tears in his eyes. This is an example of a(n) :​


A) ​behavioral discrepancy.
B) ​affective discrepancy.
C) ​cognitive discrepancy.
D) ​role discrepancy.

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The three components of empathy are affective sharing, self-awareness, and _____.​


A) ​additive empathy
B) ​mental flexibility
C) ​cognitive empathy
D) ​semantic interpretations.

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A social worker says to his client, "You have said that you think this job is the right one for you and you would do anything to hold on to it. Yet, you are often late for work, you daydream while you are at work, and you often feel anxious when you are there." The social worker's response is an example of a confrontation about a(n) :​


A) ​behavioral discrepancy.
B) ​affective discrepancy.
C) ​cognitive discrepancy.
D) ​role discrepancy.

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Explain any three guidelines required to effectively employ interpretation and additive empathy.​

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Answers may vary. Considerable finesse i...

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_____ describe clients' experiences according to a social worker's conceptual vocabulary.​


A) ​Assertive confrontations
B) ​Semantic interpretations
C) ​Propositional statements
D) ​Discrepant viewpoints

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B

"I am concerned that your license as a physiotherapist might be at risk because failure to disclose a criminal record on a job application is illegal." This statement by a social worker is an example of a(n) _____.​


A) assertive confrontation​
B) ​destructive confrontation
C) ​discrepant viewpoint
D) ​aggressive style

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Social workers have numerous tools at their disposal to assist clients to gain expanded self-awareness, such as additive empathy, confrontation, and _____.​


A) ​induction
B) ​introspection
C) ​rumination
D) ​interpretation

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In the context of social work, the term self-awareness refers to:​


A) ​insight into the etiology of problems faced by a person.
B) ​awareness of the steps a person needs to take to solve a problem.
C) ​awareness of the various forces operating in the present.
D) ​a social worker's confidence in his or her skills.

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Explain additive empathy and interpretation. Give an example of a situation in which you will have to use these tools.​

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Answers may vary. Additive empathic resp...

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Lionel, a social work practitioner, has a meeting with Naomi, a client whose children have been placed in out-of-home care. The court has ruled that her children cannot stay with her until she fulfills certain conditions. However, Lionel finds that Naomi is not taking the effort to fulfill these conditions. Despite her complacency, Naomi states that she would like to get her children back. Choose the most appropriate assertive response that can be used by Lionel in this situation.​


A) ​This sounds like an unproductive week. Why haven't you done anything that you're required to do?
B) ​I hear you saying that you want your children; however, I fail to understand your complacent attitude toward the matter. Do you hate your children? Let me know, and I will communicate this to the judicial authorities.
C) ​Naomi, I am concerned about your situation. You want your children back but have not worked toward that goal. I am afraid you might lose your kids forever if you continue to ignore the court's directions.
D) ​Do the right thing, Naomi, and get things ready for your kids.

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C

In the context of social work, which of the following is a guideline for employing confrontation effectively?​


A) ​Use confrontation when clients are experiencing extreme emotional strain.
B) ​Use confrontation as often as possible.
C) ​Expect immediate change after confrontation.
D) ​Encourage self-confrontation whenever possible.

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In which of the following situations would an assertive confrontation be most effective?​


A) ​When a client wants to get a tattoo
B) ​When a client is under extreme stress
C) ​When a client conceals information illegally
D) ​When a client is very upset about a recent event

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In response to a client's declaration that her mother would never understand her feelings, a social worker says, "So you think your mother will never understand you." In this situation, the social worker is:​


A) ​challenging beliefs stated as facts.
B) ​linking behavior to the verbal message.
C) ​adding intensity to the feelings the client has minimized.
D) ​expressing concern.

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You should avoid using confrontation when clients are:?


A) ?contemplating illegal behavior.
B) ?experiencing extreme emotional strain.
C) ?contemplating actions that will harm others.
D) ?considering actions that are inconsistent with their own goals.

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Social workers should avoid making interpretations that:​


A) ​bring to light discrepant viewpoints.
B) ​are far removed from the awareness of clients.
C) ​might require self-exploration.
D) ​are intended to provide a fresh perspective to clients.

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_____ often leads to an interactive cycle of confrontation and denial between a social worker and a client in which the client acts to protect his or her self-esteem by denying charges.​


A) ​Self-confrontation
B) ​Aggressive confrontation
C) ​Nonassertive behavior
D) ​Escapist behavior

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A social worker tells a teenage client, "I am wondering whether your difficulty in studying is related to your resentment for your father?" This statement is an example of a(n) _____.​


A) ​discrepant viewpoint
B) ​semantic interpretation
C) ​propositional interpretation
D) ​additive empathic response

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C

"I am falling behind in my course at college. What measures can I take to improve my scores?" In the context of the six-stage process of change, this realization is characteristic of the _____ stage.​


A) ​action
B) ​preparation
C) ​contemplation
D) ​relapse

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Which of the following helps social workers to effectively employ interpretation and additive empathy?​


A) ​Using additive empathy liberally during the first meeting with a client
B) ​Using several additive empathic responses in succession
C) ​Phrasing interpretive responses in tentative terms
D) ​Pushing clients into rapidly acquiring new insights

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