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Exam 8: Organizational Culture

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Question 1

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Of the three levels of organizational culture, _________________ are taken for granted, and reflect beliefs about human nature and reality.

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Question 2

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What is the story of 3M Post-It Notes

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Arthur Fry, a 3M scientist, was using slips of paper to mark the pages of hymns in his church choir, but they kept falling off. He remembered a super-weak adhesive that had been invented in 3M's labs, and he coated the markers with this adhesive. Thus, the Post-it notes were born. However, marketing surveys showed that interest in such a product was weak. Instead of giving up, Fry distributed samples of the small yellow sticky notes to secretaries throughout his company. Once they tried them, people loved them and asked for more. Word spread and this led to the ultimate success of the product.

Question 3

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Companies that have _____________ cultures are predictable, rule-oriented, and bureaucratic.

A statement of purpose describing who the company is and what they do is a(n) _________________.

Peters and Waterman's best-selling book In Search of Excellence made the argument that company success could be attributed to an organization culture that included the following EXCEPT:

Organizational culture profile is represented by

_____________ are shared principles, standards, and goals.

_______________ refer to repetitive activities within an organization that have symbolic meaning.

How does the Ritz Carlton Hotel view orientation programs

Describe the Walmart Saturday morning rituals.

Industry characteristics and demands act as a force to create similarities among organizational cultures.

How do you find out about a company's culture

Companies with an innovative culture are characterized by all of the following EXCEPT:

What are two reasons Starbucks is considered a people-oriented culture organization

In an organization in which high-level managers make the effort to involve others in decision making and seek opinions of others, corporate culture tends to be:

_____________cultures hold employees as well as managers accountable for success and utilize systems that reward employee and group output.

The following are tips which allow one to more accurately gauge the culture of a company EXCEPT:

What is ASA

Microsoft is often identified as a company with a(n) _____________ culture.

_________________ refers to a system of shared assumptions, values, and beliefs that indicate appropriate and inappropriate behavior within a given organization.