Question 1

Privacy issues apply to

Accepted Answer

A)  email only.
B)  texts only.
C)  email and texts.
D)  neither email nor texts.
E)  no digital communications.

Question 2

Components of a well-written email message include a

Accepted Answer

A)  clear subject line.
B)  brief introduction.
C)  signature block.
D)  a and c.
E)  a,b,and c.

Question 3

To show respect for your email correspondents,

Accepted Answer

A)  check with them before sending a huge attachment.
B)  make sure their names are spelled correctly.
C)  read and answer your emails promptly.
D)  check the distribution list to make sure you don't leave out someone who should get the messages.
E)  All of these answers are correct.

Question 4

Don't indent paragraphs in email messages.

Accepted Answer

A) True 
 B)False  True

Question 5

Email privacy can be compromised when

Accepted Answer

A)  everyone on a group mailing list automatically receives a copy of the message.
B)  messages are saved in backup files that are later accessed by others.
C)  someone with your password accesses your email account.
D)  a,b,and c.
E)  None of the answers is correct.

Question 6

Readers often equate all caps with shouting.

Accepted Answer

A) True 
 B)False

Question 7

Emoticons are an appropriate way to convey tone in emails to clients.

Accepted Answer

A) True 
 B)False

Question 8

Use of bullets and headings is inappropriate in email messages.

Accepted Answer

A) True 
 B)False

Question 9

Email messages are automatically copyrighted.

Accepted Answer

A) True 
 B)False

Question 10

Texting is a bad choice for communication that requires careful editing.

Accepted Answer

A) True 
 B)False

Question 11

When sending email to a global audience,

Accepted Answer

A)  use humor to break the ice.
B)  write in long,complex sentences to impress the audience.
C)  avoid being blunt and too direct.
D)  use slang and idioms to enliven the text.
E)  All of these answers are correct. C

Question 12

For most simple correspondence,email is the correct format to use.

Accepted Answer

A) True 
 B)False

Question 13

Sending angry,sarcastic,insulting emails is called ..

Accepted Answer

The answer of Sending angry,sarcastic,insulting emails is called .....

Question 14

is the system of legal protection for original works of authorship.

Accepted Answer

The answer of is the system of legal protection for...

Question 15

When creating workplace emails,

Accepted Answer

A)  try to incorporate emoticons for greater connection with your audience.
B)  don't worry too much about proper spelling and grammar,since everyone knows how quickly email is written.
C)  apply a conversational,informal style.
D)  don't include a signature block.
E)  None of the answers is correct.

Question 16

When sending a work-related text message,

Accepted Answer

A)  keep it simple and to the point.
B)  use as many abbreviations as possible.
C)  digress from your main topic.
D)  feel free to discuss confidential topics.
E)  All of these answers are correct.

Question 17

Always assume that any email message you send will be read by unintended audiences.

Accepted Answer

A) True 
 B)False  True

Question 18

To manage your email,

Accepted Answer

A)  keep your inbox under 50 messages.
B)  save important attachments on your computer.
C)  create folders for organizing and retaining messages.
D)  a,b,and c.
E)  b and c.

Exam 15: Email and Text Messaging

Privacy issues apply to

Correct Answer
verified

Components of a well-written email message include a

Correct Answer
verified

To show respect for your email correspondents,

Correct Answer
verified

Don't indent paragraphs in email messages.

Correct Answer
verified
True

Email privacy can be compromised when

Correct Answer
verified

Readers often equate all caps with shouting.

Correct Answer
verified

Emoticons are an appropriate way to convey tone in emails to clients.

Correct Answer
verified

Use of bullets and headings is inappropriate in email messages.

Correct Answer
verified

Email messages are automatically copyrighted.

Correct Answer
verified

Texting is a bad choice for communication that requires careful editing.

Correct Answer
verified

When sending email to a global audience,

Correct Answer
verified
C

For most simple correspondence,email is the correct format to use.

Correct Answer
verified

Sending angry,sarcastic,insulting emails is called ..

Correct Answer
verified

is the system of legal protection for original works of authorship.

Correct Answer
verified

When creating workplace emails,

Correct Answer
verified

When sending a work-related text message,

Correct Answer
verified

Always assume that any email message you send will be read by unintended audiences.

Correct Answer
verified
True

To manage your email,

Correct Answer
verified

Exam 15: Email and Text Messaging

Privacy issues apply to

Correct AnswerverifiedShow Answer

Components of a well-written email message include a

Correct AnswerverifiedShow Answer

To show respect for your email correspondents,

Correct AnswerverifiedShow Answer

Don't indent paragraphs in email messages.

Correct AnswerverifiedTrue

Email privacy can be compromised when

Correct AnswerverifiedShow Answer

Readers often equate all caps with shouting.

Correct AnswerverifiedShow Answer

Emoticons are an appropriate way to convey tone in emails to clients.

Correct AnswerverifiedShow Answer

Use of bullets and headings is inappropriate in email messages.

Correct AnswerverifiedShow Answer

Email messages are automatically copyrighted.

Correct AnswerverifiedShow Answer

Texting is a bad choice for communication that requires careful editing.

Correct AnswerverifiedShow Answer

When sending email to a global audience,

Correct AnswerverifiedC

For most simple correspondence,email is the correct format to use.

Correct AnswerverifiedShow Answer

Sending angry,sarcastic,insulting emails is called ..

Correct AnswerverifiedShow Answer

is the system of legal protection for original works of authorship.

Correct AnswerverifiedShow Answer

When creating workplace emails,

Correct AnswerverifiedShow Answer

When sending a work-related text message,

Correct AnswerverifiedShow Answer

Always assume that any email message you send will be read by unintended audiences.

Correct AnswerverifiedTrue

To manage your email,

Correct AnswerverifiedShow Answer

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Correct Answer
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True

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Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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True

Correct Answer
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