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Which of the following are included in the basics of a formal organizational structure?


A) communication channels
B) friendship cliques
C) social relationships
D) grapevine structures
E) sources of emotional support

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Which of the following is a disadvantage of informal structures?


A) They are characterized by too many vertical layers of management.
B) They are typified by the presence of complex formal communication flows.
C) They have very centralized systems that restrict employee freedom.
D) They are characterized by the existence of "in" and "out" groups.
E) They discourage informal learning as people work and interact together throughout the workday.

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In addressing the potential disadvantages of team structures, managers should manage time effectively but need not promote effective interpersonal relations, group dynamics, and team management.

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The process of entrusting work to others by giving them the right to make decisions and take action is referred to as ___.


A) adaption
B) mechanization
C) delegation
D) bureaucratization
E) centralization

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Divisional structures can create unhealthy rivalries as divisions compete for resources and top management attention.

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___ clearly identify costs, profits, problems, and successes in a market area with a central point of accountability.


A) Product structures
B) Geographical structures
C) Area structures
D) Customer structures
E) Process structures

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Dynamic environments and changing conditions call for more organic designs.

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Which of the following is true about a network structure?


A) It does everything for itself with full-time employees.
B) It consists of networks that are composed of full-time employees.
C) It groups jobs and activities that are part of the same processes.
D) It consists of a relatively small central core that results in an increase in costs.
E) It employs a minimum staff and contracts out as much work as possible.

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Geographical structures are typically used when there is a need to differentiate products or services in various locations, such as in different parts of a country.

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Divisional structures are common in organizations dealing with only one or a few products or services.

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Hipster Juices Co., well-known for its fruit juices with catchy names, has recently signed an agreement with Cozy Books Ltd. According to this agreement, Hipster Juices Co. has an outlet at each Cozy store. This agreement has led to an increase in profits for both the companies as sales of both have increased. This is an example of a ___.


A) boundaryless organization
B) joint venture
C) cross-functional team
D) strategic alliance
E) cooperative structure

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Which of the following is true of tall structures?


A) They have inadequate levels of management.
B) They are characterized by scarcity of employees.
C) They reduce overhead costs.
D) They are highly efficient and flexible.
E) They have narrow spans of control.

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A ___ uses both permanent and temporary cross-functional teams to solve problems, complete special projects, and accomplish daily tasks.


A) geographical structure
B) cross-functional structure
C) team structure
D) divisional structure
E) matrix structure

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Which of the following is true of a mechanistic design?


A) It is a horizontal structure with decentralized authority.
B) It is characterized by wide spans of control.
C) It is characterized by a precise division of labour.
D) It is typified by informal means of coordination.
E) It is a design with very few rules and procedures.

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The line of authority that vertically links each position with successively higher levels of management is chain of command.

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A virtual organization is an extreme form of a boundaryless organization and requires as a fluid network of alliances in order to function in a wireless manner.

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The potential disadvantages of the network structure are due primarily to the demands of flexibility in responding to changing conditions, having fewer full-time employees to help build the supervisor's managerial empire, and the need to operate across great distances.

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An order fulfillment by a catalog retailer, a procedure that takes an order from point of initiation by the customer to point of fulfillment by a delivered product is an example of a ___.


A) operational chimney
B) functional silo
C) directional array
D) work process
E) strategic alliance

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A virtual organization operates in a shifting network of external strategic alliances that are engaged as needed, and typically are supported by extensive information technology utilization.

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An organization chart includes major subunits in which positions reporting to a common manager are shown.

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