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Multiple Choice
A) Directing
B) Controlling
C) Leading
D) Organizing
E) Planning
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Multiple Choice
A) lower-level managers
B) middle-level managers
C) lower-level and middle-level managers
D) top-level managers
E) all levels of management
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Multiple Choice
A) analyzing alternatives and making a plan
B) defining the objectives
C) implementing the plan and evaluating results
D) determining where one stands vis-à-vis objectives
E) developing premises regarding future conditions
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Multiple Choice
A) zero-based budgets
B) nonmonetary budgets
C) financial budgets
D) operating budgets
E) fixed budgets
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Multiple Choice
A) line managers
B) project managers
C) middle managers
D) staff planners
E) collabourators
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True/False
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Multiple Choice
A) Leading
B) Directing
C) Resourcing
D) Organizing
E) Processing
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Multiple Choice
A) It is done by managers at scheduled times.
B) It is a one-time process.
C) It doesn't need to be evaluated or monitored for viability.
D) It can include the active participation of all employees.
E) It can deliver results even without implementation.
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True/False
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Multiple Choice
A) internal benchmarking
B) forecasting
C) functional planning
D) tactical planning
E) external benchmarking
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Multiple Choice
A) Procedures help obtain organizational objectives; policies do not.
B) Procedures present a plan of action for specific situations; policies are broad guidelines.
C) A procedure is a single-use plan; a policy is a standing plan.
D) Procedures guide ethics; policies guide fair employment.
E) A procedure is a standing-use plan; a policy is a single-use plan.
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Multiple Choice
A) internal benchmarking
B) contingency planning
C) external benchmarking
D) goal setting
E) staff planning
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Multiple Choice
A) objectives and goals
B) beliefs and culture
C) procedures
D) policies
E) guidelines
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Multiple Choice
A) An organization with focus knows what it does best.
B) An organization with focus knows the needs of its customers and knows how to serve them well.
C) An individual with focus knows where he or she wants to go in a career or situation and can retain that objective even in difficult circumstances.
D) all of the above
E) none of the above
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Multiple Choice
A) tactical planning
B) strategic planning
C) functional planning
D) production planning
E) mitigation planning
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True/False
Correct Answer
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Multiple Choice
A) short-range plans
B) benchmarks
C) verifiable work activities
D) measurable end products
E) deliverables
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True/False
Correct Answer
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Multiple Choice
A) It can lead to a communication gap between planners and implementers.
B) It can lead to an increase in commitment to implement the plans.
C) The use of staff planners can lead to a short-term rather than a long-term focus.
D) Very few organizations use staff planners as they don't bring any expertise to the planning process.
E) The use of staff planners always reduces the focus of the planning team.
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