Question 1

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Accepted Answer

A)  human
B)  technical
C)  conceptual
D)  empirical

Question 2

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Accepted Answer

A) True 
 B)False

Question 3

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Accepted Answer

A)  controlling
B)  leading
C)  planning
D)  organizing

Question 4

The ________ role (as Mintzberg defined it) is more important for lower-level managers than it is for either middle-or top-level managers.

Accepted Answer

A)  leader
B)  figurehead
C)  negotiator
D)  disseminator

Question 5

According to Robert L.Katz,managers need to have technical,human,and conceptual skills.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true for Adam before his promotion?

Accepted Answer

A)  His technical skills are of the utmost priority.
B)  His conceptual skills are of the utmost priority.
C)  He need not possess any human skills.
D)  He need not have any empirical skills

Question 7

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management,and why?

Accepted Answer

Robert L.Katz proposed that managers nee...

Question 8

List at least five rewards and five challenges of being a manager.

Accepted Answer

Rewards of Being a Manager: a.Managers c...

Question 9

Ben and Dan are ________.

Accepted Answer

A)  top managers
B)  middle managers
C)  supervisors
D)  first-line managers

Question 10

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected,he is performing which of the following management functions?

Accepted Answer

A)  controlling
B)  leading
C)  planning
D)  organizing

Question 11

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Accepted Answer

A) True 
 B)False

Question 12

Many of the engineers in the group are unclear about what managers actually do.Your training materials should explain that a manager's job focuses on ________.

Accepted Answer

A)  performing clerical duties
B)  personal achievement
C)  helping others accomplish their work goals
D)  supervising groups rather than individual employees

Question 13

Which of the following is true concerning the three managerial skills?

Accepted Answer

A)  Technical skills tend to be most important for middle-level managers.
B)  Conceptual skills are most important for lower-level managers.
C)  Human skills remain equally important to all levels of management.
D)  Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.

Question 14

Explain briefly how the definition of a manager has changed over time.

Accepted Answer

Managers used to be defined as the organ...

Question 15

Which of the following skills involves the ability to work well with other people,both individually and in a group?

Accepted Answer

A)  technical skills
B)  assessment skills
C)  planning skills
D)  human skills

Question 16

Effectiveness is associated with ________.

Accepted Answer

A)  reducing inventory
B)  decreasing production time
C)  doing the right things
D)  doing things right

Question 17

What is universality of management? Why is it important?

Accepted Answer

Management is needed in all types and si...

Question 18

A great manager makes a job more enjoyable and productive.

Accepted Answer

A) True 
 B)False

Question 19

Kelly,Ben,Dan,and McKenna are part of an organization that has a ________.

Accepted Answer

A)  traditional committee structure
B)  traditional pyramid structure
C)  modern matrix structure
D)  modern jury structure

Question 20

Which of the following is true regarding a manager's job with respect to customers?

Accepted Answer

A)  Today,the majority of employees in developed countries work in product sectors.
B)  Managers have not yet recognized the importance of delivering consistent high-quality customer services.
C)  Managers must create a customer-responsive organization in order to survive successfully in today's environment.
D)  Employees play an insignificant role in delivering quality customer services.

Exam 1: Management and Organizations

Which of the following is true for Adam before his promotion?

Correct AnswerverifiedShow Answer

According to Robert L.Katz,managers need to have technical,human,and conceptual skills.

Correct AnswerverifiedShow Answer

Which of the following is true concerning the three managerial skills?

Correct AnswerverifiedShow Answer

Ben and Dan are ________.

Correct AnswerverifiedShow Answer

Which of the following is true regarding a manager's job with respect to customers?

Correct AnswerverifiedShow Answer

List at least five rewards and five challenges of being a manager.

Correct AnswerverifiedRewards of Being a Manager: a.Managers c...View AnswerShow Answer

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Correct AnswerverifiedShow Answer

What is universality of management? Why is it important?

Correct AnswerverifiedManagement is needed in all types and si...View AnswerShow Answer

Which of the following skills involves the ability to work well with other people,both individually and in a group?

Correct AnswerverifiedShow Answer

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Correct AnswerverifiedShow Answer

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Correct AnswerverifiedShow Answer

Effectiveness is associated with ________.

Correct AnswerverifiedShow Answer

Kelly,Ben,Dan,and McKenna are part of an organization that has a ________.

Correct AnswerverifiedShow Answer

A great manager makes a job more enjoyable and productive.

Correct AnswerverifiedShow Answer

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management,and why?

Correct AnswerverifiedRobert L.Katz proposed that managers nee...View AnswerShow Answer

The ________ role (as Mintzberg defined it) is more important for lower-level managers than it is for either middle-or top-level managers.

Correct AnswerverifiedShow Answer

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Correct AnswerverifiedShow Answer

Explain briefly how the definition of a manager has changed over time.

Correct AnswerverifiedManagers used to be defined as the organ...View AnswerShow Answer

Many of the engineers in the group are unclear about what managers actually do.Your training materials should explain that a manager's job focuses on ________.

Correct AnswerverifiedShow Answer

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected,he is performing which of the following management functions?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Rewards of Being a Manager: a.Managers c...
View Answer

Correct Answer
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Correct Answer
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Management is needed in all types and si...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Robert L.Katz proposed that managers nee...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Managers used to be defined as the organ...
View Answer

Correct Answer
verified

Correct Answer
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