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Organizations following a(n) ________ strategy try to both minimize risk and maximize opportunity for profit, moving into new products or new markets only after innovators have proven their viability.


A) innovation
B) cost-cutting
C) imitation
D) organic
E) mechanistic

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Which of the following is a characteristic of a simple structure?


A) high centralization
B) inflexibility
C) narrow spans of control
D) ambiguous accountability
E) high degree of formalization

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Which of the following statements is true about the simple structure?


A) It is very expensive to operate.
B) It is characterized by a high degree of formalization.
C) It becomes increasingly inadequate as an organization grows.
D) It is most widely adopted in large businesses in which the manager and owner are different.
E) It is characterized by a narrow span of control.

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________ refers to the degree to which decision making is concentrated at a single point in the organization.


A) Formalization
B) Departmentalization
C) Centralization
D) Work specialization
E) Line of command

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According to a 2011 survey, many workers in Qtopia Inc. are dissatisfied with their jobs. The survey revealed that most of the dissatisfied workers believe that they have very little control over their job assignments. Therefore, to increase workers' job satisfaction, Boris, a production manager, feels they need to only concentrate on changing the dissatisfied workers' beliefs regarding the degree of control they have over their job assignments. Which of the following, if true, would weaken the conclusion made by Boris?


A) Many dissatisfied workers feel that their wages are too low and working conditions are unsatisfactory.
B) The number of workers in Qtopia Inc. who are satisfied with their jobs is greater than the number of workers who are dissatisfied.
C) The workers in Qtopia Inc. are more dissatisfied than workers in other companies.
D) Qtopia Inc. was included in a popular magazine's list of 100 best companies to work for, in its 2008 edition.
E) The workers in the company who are satisfied with their jobs believe that they have sufficient control over their job assignments.

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Who coined the term "boundaryless organization?"


A) Steve Jobs
B) Jack Welch
C) Milton Friedman
D) John Maynard Keynes
E) Frederick Herzberg

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Why is span of control important within an organization, and which common organizational design would most likely have the widest span of control? Explain your answer.

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The question of span of control is impor...

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What is a virtual organization? What elements of organizational structure are important to create and sustain a successful virtual organization? Explain your answer.

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The virtual organization is sometimes ca...

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Elena is the senior manager of a scientific operations team at a well-known clinical research organization. The organization delivers more than 4,000 solutions across more than 18 therapeutic areas. Being a perfectionist, Elena has reached her present position through hard work and dedication. Given that she has also worked effectively with teams in the past, she has recently been assigned to lead a team working on a new project which is critical to the company. Elena refuses to allocate any tasks to her team and decides to put in extra hours and weekends to complete the groundwork herself. Based on the information presented here, which of the following would best explain this contradiction?


A) Elena feels she will not be able to guide her team well on the project.
B) Elena is not very sociable with her colleagues.
C) Elena feels that by delegating work, she will complicate her working relationship with the team.
D) Elena feels that this project is vital to the team's success.
E) Elena is reluctant to delegate work as she lacks confidence in her team's abilities.

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Narrow spans of control increase the speed of decision making.

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________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.


A) Removing boundaries
B) Departmentalizing
C) Decentralizing
D) Downsizing
E) Formalizing

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Volatility refers to the degree of ________ within an environment.


A) heterogeneity
B) instability
C) flexibility
D) diffusivity
E) conformity

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The matrix structure breaks the unity-of-command concept.

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Mark is the owner of a local shoe business. He has fifteen employees who report directly to him and he makes all the decisions regarding the type and quality of shoes and looks after the shop's finances. Which type of organizational structure does Mark have?


A) bureaucracy
B) virtual structure
C) matrix structure
D) boundaryless structure
E) simple structure

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The ________ refers to the number of subordinates that a manager directs.


A) span of control
B) unity of command
C) chain of command
D) line of responsibility
E) leadership web

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A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.


A) wider span of control
B) high degree of formalization
C) longer chain of command
D) lack of work specialization
E) high degree of centralization

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Harald is opening a manufacturing plant with a mechanistic and centralized structure. Employees from which of the following countries will be least comfortable with this type of a structure?


A) Greece
B) Peru
C) Canada
D) France
E) Chile

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A plant manager organizes a plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments. The plant is departmentalized on the basis of ________.


A) target customer
B) product
C) function
D) geography
E) service

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A virtual organization is also known as a(n) ________ organization.


A) boundaryless
B) electronic
C) modular
D) pyramidal
E) triangular

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The simple structure becomes increasingly inadequate as an organization grows.

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