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Aggregate Planning assumes that the facility decisions are made and cannot be changed for a given product.

A) True
B) False

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The most popular type of facility used by Fortune 500 companies is:


A) Product-focused
B) Process-focused
C) Market-focused
D) Price-focused
E) General-purpose

F) D) and E)
G) C) and D)

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A

Which of the following statements regarding capacity is incorrect?


A) Capacity can be measured in several units such as hours of output,number of units produced,number of customers served,etc.
B) Effective capacity is generally less than the theoretical capacity.
C) Capacity is the maximum output that could be produced over a period.
D) It does not make sense to define the term 'maximum capacity' of a process.
E) None of the above

F) All of the above
G) A) and C)

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One option for altering the pattern of demand through aggregate planning is:


A) Hiring employees
B) Using overtime
C) Carrying inventory
D) Subcontracting
E) Pricing

F) A) and E)
G) C) and D)

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Facilities decisions:


A) Are medium-range capacity decisions
B) Should consider the five crucial questions independently
C) Constrain all other capacity decisions
D) Require planning for one year only

E) C) and D)
F) All of the above

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C

A wait-and-see facility approach uses a positive capacity cushion.

A) True
B) False

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Aggregate Planning,Facilities Planning,and Scheduling form a hierarchy of decisions extending from long-range to medium-range to short-range,respectively,concerning the capacity of operations.

A) True
B) False

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Which of the following accurately describes a chase strategy?


A) The firm produces the same amount each day over the planning period and deals with the variations in demand with inventory or overtime.
B) The firm produces at the same level for several months,and then adjusts production to another level and produces at that level for several more months.
C) The firm produces exactly what is needed each month.
D) All of the above could describe the strategy depending on the organization.
E) None of the above accurately describes it.

F) C) and E)
G) A) and D)

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Demand management variables include:


A) Pricing,inventory,and advertising
B) Reservations,pricing,and advertising
C) Subcontracting,advertising,and pricing
D) Inventory,reservations,and pricing

E) C) and D)
F) A) and B)

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B

One way of leveling the demand during the off-peak season is by employing a differential pricing strategy.

A) True
B) False

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Supply management variables include:


A) Inventory,subcontracting,and cooperative arrangements
B) Complementary offerings,inventory,and overtime
C) Subcontracting,hiring,and reservations
D) b and c
E) a and c

F) C) and E)
G) B) and E)

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It is possible in the short term for a firm to operate above 100% utilization.

A) True
B) False

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Which of the following is NOT true about aggregate planning in service organizations?


A) A time horizon of 12 months,on average,is used
B) The possibility of changing both supply and demand variables
C) A variety of management objectives
D) Requires inventory and capacity tradeoff
E) Facilities are fixed

F) A) and E)
G) A) and D)

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Aggregate planning differs from scheduling in that:


A) The former refers to the long-range and the latter refers to the short-range.
B) The former is concerned with allocating available resources and the latter with the acquisition of resources.
C) The former refers to the long-range and the latter refers to the medium-range.
D) The former is concerned with the acquisition of resources and the latter with allocating available resources.

E) None of the above
F) C) and D)

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Which of the following departments is NOT affected directly by the facilities decision?


A) Operations
B) Marketing
C) Finance
D) None of the above

E) All of the above
F) A) and B)

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Aggregate planning costs do NOT include:


A) Hiring and layoff costs
B) Overtime and undertime costs
C) Part-time labor costs
D) Subcontracting costs
E) Inventory ordering costs

F) A) and E)
G) A) and B)

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The aggregate planning problem:


A) Is narrow in nature
B) Only affects marketing and production
C) Is solved using either (but not both) demand management variables or supply management variables
D) Needs to consider multiple tradeoffs such as customer service level,inventory levels,labor force stability,and costs

E) A) and B)
F) C) and D)

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Capacity Utilization = Actual Output/Capacity x 100%.

A) True
B) False

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Why can justifying capacity expansion with economies of scale be dangerous?


A) It is far too specific to use as a basis for capacity decisions
B) Because volume,capacity,and process considerations are looked at individually
C) Because the common notion that unit costs will decline for larger facilities due to size is not necessarily accurate
D) It requires consideration of quality,dependability,and flexibility

E) A) and D)
F) A) and C)

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In aggregate planning:


A) The concern is over the long-time range.
B) Output levels are set in the face of certain demand.
C) "Aggregate" implies that planning is done for a single overall measure of output or at most a few products.
D) Decisions should not consider overtime,hiring,firing,subcontracting,and inventory levels together.

E) A) and B)
F) A) and D)

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