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Exam 13: Influence, Power, and Politics: an Organizational Survival Kit

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Question 1

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Handshake,smile,and manner of dressing can all form an impression and determine whether an individual gets the job offer.

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Question 2

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As a manager,if Sharon wants to steer clear of using "hard" influence tactics,which of the following should she avoid?

A) Inspirational appeals
B) Coalition tactics
C) Personal appeals
D) Ingratiation
E) Rational persuasion

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Role models have referent power over those who identify closely with them.

Political maneuvering is triggered by uncertainty due to:

A favorable upward impression management tactic can be:

A meta-analysis on keeping organizational politics in check revealed that perceptions of organizational politics were negatively associated with:

Cooperative pursuit of general self-interests is a characteristic of political action at the _____ level.

Explain legitimate power with an example.

As operations head,Nannette is implementing pay-for-performance and positive reinforcement programs at ValueTech Center.Nannette is attempting to exploit which power?

What are some of the features of a coalition?

William is a team leader for the sales department at Target Corp.He calls a team meeting every morning and asks each of his employees for an individual target number they are willing to commit to for the day.According to Cialdini,William is using the principle of:

_____ refers to getting others to see us in a certain manner.

According to researchers,what are the possible outcomes of an influence attempt? Which is the ideal outcome that can be achieved?

Noticeable flattery and ingratiation can backfire by embarrassing the target person and damaging your credibility.

Which of the following is a "soft" influence tactic?

Edgar is a police officer.He extorts protection money from storeowners on behalf of the local Mafia.He is using:

A belief that people should be paid back for their positive and negative acts is part of the _____ principle identified by Cialdini.

Yazmeen wants to take things slow and use "soft" tactics with her team which mostly has newcomers.Which of the following influence tactics should she avoid?

Which the following is NOT a common source of uncertainty within organizations?

Robert B.Cialdini recommends that the six principles of persuasion and influence when used in combination have maximum impact.B.Cialdini recommends using the six principles of influence and persuasion separately rather than together for maximum impact. Robert