A phone screening manual is sometimes called a(n) _____ manual.

A) priority
B) authorization
C) triage
D) employee

Question

A phone screening manual is sometimes called a(n) _____ manual.A)  priorityB)  authorizationC)  triageD)  employee

Norma Venegas · Accepted Answer

Final Answer : C, Explanation :  A phone screening manual is often referred to as a triage manual because it helps in determining the priority of callers' issues, similar to medical triage where the severity of patients' conditions is assessed to prioritize treatment.

A phone screening manual is sometimes called a(n) _____ manual.

A) priority
B) authorization
C) triage
D) employee

Definitions

Learning Objectives

Learning Objectives

Related questions