Burnout seems especially likely to occur to

A) people who make excessive use of defense mechanisms.
B) those with Type A personalities.
C) people who occupy organizational boundary roles.
D) those who experience excessive role ambiguity.
E) those who experience role overload.

Role Overload

A stressful condition occurring when the demands and responsibilities of one's role exceed the individual's capacity to fulfill them.

Defense Mechanisms

Psychological strategies used by individuals to cope with reality and maintain self-image by unconsciously denying or distorting reality.

Boundary Roles

Positions in which organizational members are required to interact with members of other organizations or with the public.