People who are trying to resolve conflict and are in the problem definition step of the process should be​

A) ​collecting facts about what has resulted from the conflict.
B) collecting facts about how the conflict arose,not what has resulted from it.​
C) figuring out if a misunderstanding or disagreement exists.​
D) trying to see the problem from another point of view.​

Problem Definition

Problem Definition refers to the process of clearly identifying, describing, and understanding a problem or challenge, forming the critical first step in the problem-solving process.

Conflict Resolution

The process of identifying and addressing differences between parties to reach an amicable agreement or solution.

Misunderstanding

A failure to understand something correctly, leading to errors in communication or perception.