Asked by
Klive Chemparathy
on Nov 28, 2024
Verified
Stephen's manager notices that he slammed his desk drawer right after he said that he was happy to work late. To optimize communication, the manager should
A) tell Stephen that he should behave more professionally.
B) respond to the verbal message only and thank him for working late.
C) seek additional information by saying, I'm not sure that you're okay with staying late. Do you have somewhere you need to be?
D) avoid asking Stephen to stay late in the future.
Verbal Message
The conveyance of information or ideas through spoken words as opposed to non-verbal methods.
Nonverbal Communication
The transmission of signals or messages through body movements, expressions, or physical behavior rather than words.
Professionally
Conduct or behavior expected in a workplace or during professional engagements, emphasizing skills, competence, and ethics.
- Comprehend the principle of active listening and methods to exhibit it efficiently.
- Identify how cultural backgrounds shape business behaviors and communication techniques.
Verified Answer
RS
Learning Objectives
- Comprehend the principle of active listening and methods to exhibit it efficiently.
- Identify how cultural backgrounds shape business behaviors and communication techniques.