The concept of ____ reflects the number of employees reporting directly to one manager.

A) span of control
B) chain of command
C) unity of command
D) division of labor

Span of Control

The number of subordinates a manager or leader can effectively manage or control directly.

Chain of Command

The formal line of authority and communication in an organization, showing how orders are passed from top-level management to every level of personnel in the hierarchy.

Unity of Command

A principle in organizational management stating that each employee should receive orders from, and report to, only one superior to avoid confusion and conflict.