Asked by
ethan zapien
on Nov 24, 2024
Verified
To establish a CRM program it is important to know that all customers want:
A) a discount for cash.
B) anything they can get cheap.
C) a rebate if the delivery is late.
D) high quality, low price and satisfaction.
E) a deal.
CRM Program
A strategy and software that businesses use to manage interactions with current and potential customers, aiming to improve relationships and grow sales.
High Quality
A degree of excellence or superiority in condition or performance; often associated with the level of fulfillment of certain standards or specifications.
Satisfaction
The feeling of contentment or fulfillment that comes from meeting one's expectations or desires.
- Understand the notion of competitive advantage and the methods by which it can be realized.
- Acquire knowledge on the significance and responsibilities of supply chain management in operational contexts.
Verified Answer
JD
Learning Objectives
- Understand the notion of competitive advantage and the methods by which it can be realized.
- Acquire knowledge on the significance and responsibilities of supply chain management in operational contexts.