To maintain trustworthy customer relationships, companies must take care that they respect customer privacy and respect the ________-that is, the amount of information a customer feels comfortable providing.

A) privacy bubble
B) information limit
C) communication tolerance level
D) privacy zone
E) information comfort zone

Privacy Zone

An individual's or group's preference for a certain level of privacy, reflecting the physical or psychological space desired to feel secure and free from unwanted intrusion.

Customer Privacy

The protection and careful handling of personal, private, and sensitive information of customers by businesses and organizations.

Communication Tolerance Level

The degree to which an individual or group is willing to accept and adapt to differences in communication styles and content.