Asked by
Jeremiah Calbario
on Dec 10, 2024Verified
What type of leadership has been found to be associated with service performance behaviours in a study of hairstylists in a Chinese chain of hair salons?
A) Authentic leadership
B) Ethical leadership
C) Charismatic leadership
D) Servant leadership
E) Empowering leadership
Service Performance Behaviours
Actions and activities performed by employees that contribute to the delivery of high-quality service to customers.
Charismatic Leadership
A leadership style in which the leader uses their charm and attractiveness to inspire enthusiasm and loyalty among followers.
Authentic Leadership
A leadership style that emphasizes genuine, ethical behavior, transparency, and building trust with followers.
- Determine the qualities and consequences of servant leadership.
Verified Answer
MM
Learning Objectives
- Determine the qualities and consequences of servant leadership.