Asked by
Isabella Huelsbeck
on Nov 19, 2024
Verified
When responding to a claim when your company is at fault, you should not take or assign personal responsibility for setting matters straight.
Claim Response
The reaction or reply to a statement or assertion, particularly in the context of addressing a complaint or issue.
Personal Responsibility
The obligation to take ownership of one's actions and their consequences, acknowledging the personal role in outcomes.
- Understand the lawful and moral aspects involved in professional exchanges.
- Understand the value of sustaining professionalism and emotional intelligence in normal interactions and responses.
Verified Answer
BB
Learning Objectives
- Understand the lawful and moral aspects involved in professional exchanges.
- Understand the value of sustaining professionalism and emotional intelligence in normal interactions and responses.
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