Asked by
KASSANDRA SALAS
on Dec 14, 2024Verified
When talking to a patient on the phone use ____.
A) a low-pitched voice
B) technical language
C) a slow pace
D) a flat, disinterested tone of voice
E) a normal conversational tone
Conversational Tone
A style of writing or speaking that mimics casual spoken communication, often used to make content more relatable.
- Master the recommended telephonic etiquette and strategies for communication in a medical office setting.
- Understand the use of proper language, avoiding technical jargon, and adapting communication style to match the listener's needs.
Verified Answer
NW
Learning Objectives
- Master the recommended telephonic etiquette and strategies for communication in a medical office setting.
- Understand the use of proper language, avoiding technical jargon, and adapting communication style to match the listener's needs.