Asked by
Samiuela Felemi
on Oct 20, 2024Verified
Which of the following is appreciated by readers when receiving a bad-news message?
A) Bad news presented without any alternative solution being offered
B) Direct delivery of the message without explanations
C) A bluntly worded explanation of what went wrong
D) A gradual introduction to the message's main negative point
E) An explanation that does not cushion the message's main negative point
Bad-News Message
Communication specifically crafted to deliver unfavorable information or decisions in a sensitive and effective manner.
Readers Appreciation
The recognition and valuation of readers by tailoring content to their interests, backgrounds, and needs to ensure engagement and satisfaction.
Gradual Introduction
The process of slowly implementing or presenting something new in stages over time.
- Learn how to present bad news in a manner that maintains a positive tone and relationship.
Verified Answer
BM
Learning Objectives
- Learn how to present bad news in a manner that maintains a positive tone and relationship.