Asked by
Jessica Breeze
on Dec 15, 2024
Verified
Which of these is high in credence properties?
A) clothing
B) vacation
C) jewelry
D) houses
E) auto repair
Credence Properties
Characteristics of a product or service that cannot be easily assessed before purchase, often requiring trust or belief in their quality or benefits.
Auto Repair
A service dedicated to fixing and maintaining vehicles to ensure they operate correctly and safely.
- Recognize and distinguish between the characteristics of services and physical goods.
- Understand the significance of service quality dimensions in assessing services.
Verified Answer
NM
Learning Objectives
- Recognize and distinguish between the characteristics of services and physical goods.
- Understand the significance of service quality dimensions in assessing services.