Which statement is true of employee empowerment?

A) Proper training must be provided only to supervisors so that they can exert their wider authority.
B) Managers should ensure that employees are not linked to resources outside the organization, such as customers.
C) Employee empowerment shifts the recruiting focus away from cognitive and interpersonal skills toward general technical skills.
D) Employee empowerment prevents holding employees accountable for the products and services they developed.
E) Jobs must be designed to give employees the necessary latitude for making a variety of decisions.

Question

Rodrick Bellamy · Accepted Answer

Final Answer : E, Explanation :  Employee empowerment involves giving employees greater authority and control over their work, including the ability to make decisions. In order for this to be successful, jobs must be designed in a way that allows employees to have the necessary latitude and autonomy to make a variety of decisions. Proper training should also be given to all employees, not just supervisors, so they can effectively exercise their new responsibilities. Managers should also encourage employees to develop relationships with customers and other resources outside the organization, as this can help them make better decisions and improve the quality of products and services. Finally, employee empowerment does not mean that employees are not held accountable for the products and services they develop; on the contrary, they are expected to take responsibility for their work and hold themselves to high standards.

Definitions

Learning Objectives

Learning Objectives

Related questions