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Emotional intelligence is most important for the job performance of employees with high levels of cognitive ability.
Cognitive Ability
The mental capacity to process information, solve problems, and make decisions.
Emotional Intelligence
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Job Performance
Refers to the effectiveness with which an individual executes their job duties and responsibilities, often measured against predefined standards or objectives.
- Understand the value of emotional intelligence in occupational productivity.
- Assess the effect of general intellectual ability on outcomes across a spectrum of job complexities.
- Elucidate the connection among emotional intelligence, cognitive skills, and occupational efficacy.
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Learning Objectives
- Understand the value of emotional intelligence in occupational productivity.
- Assess the effect of general intellectual ability on outcomes across a spectrum of job complexities.
- Elucidate the connection among emotional intelligence, cognitive skills, and occupational efficacy.
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