Asked by
Jeremiah Harris
on Nov 08, 2024Verified
Follow up after the sale if for the purpose of evaluating the effectiveness of the product.
Follow Up
Follow-up refers to the actions taken to maintain contact and ensure satisfactory progress or resolution after an initial meeting, sale, or conversation.
Product Effectiveness
The degree to which a product successfully meets the intended purpose or satisfies customer needs and expectations.
- Appreciate the significance of customer service and follow-up in building customer satisfaction and relationship.
Verified Answer
CM
Learning Objectives
- Appreciate the significance of customer service and follow-up in building customer satisfaction and relationship.
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