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Melina Alsharif
on Nov 15, 2024

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How does emotion management work?

A) People create a less volatile character in their minds and then play the role of that character.
B) People obey conventional "feeling rules" about what is appropriate in a given situation.
C) People bring their back-stage behaviour to the front stage.
D) People rationally select a non-emotional response.

Emotion Management

The process by which individuals control or manage their feelings and expressions based on the social expectations of various situations.

Feeling Rules

Social norms that dictate the appropriate types and intensities of emotions to be felt and expressed in given situations.

  • Understand the critical role of emotional regulation and effort in work and private life contexts.
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KK
Katie KissiahNov 18, 2024
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