Asked by
Paula Adkins
on Nov 08, 2024
Verified
If a salesperson learns that a customer has been lost to a competitor, it is best to visit the customer and discuss the serious mistake that has been made.
Lost To Competitor
A situation where a business loses a potential or existing customer to a rival company, often prompting analysis to improve future competitiveness.
Serious Mistake
An error or decision with significant negative consequences.
- Recognize the perpetual characteristic of the selling procedure and its effects on establishing connections with principal accounts.
- Understand the implications of personal connections and business friendships on sales and customer relationships.
Verified Answer
NA
Learning Objectives
- Recognize the perpetual characteristic of the selling procedure and its effects on establishing connections with principal accounts.
- Understand the implications of personal connections and business friendships on sales and customer relationships.
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