_____ is control accomplished through rules and routines.

A) Output control
B) Normative control
C) Bureaucratic control
D) Personal control

Bureaucratic Control

A management system emphasizing strict procedures and rules to maintain order and efficiency.

Normative Control

A management approach that seeks to influence employees' behavior and attitudes through the alignment of organisational norms and values.

Output Control

A management technique focused on measuring and regulating the output of employees or production processes to meet organizational goals.