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Mary is very concerned with worker morale, and she frequently surveys employees to determine their level of job satisfaction. She feels that people really want to work, to take more responsibility, and to make a contribution. Her approach reflects application of scientific management principles in the workplace.
Scientific Management
A theory of management that analyzes and synthesizes workflows to improve economic efficiency and labor productivity.
Job Satisfaction
A measure of how content an individual is with their job; it involves various factors including the nature of the work, compensation, work conditions, and colleagues.
Worker Morale
The overall outlook, attitude, satisfaction, and confidence that employees feel at work.
- Acquire knowledge of the primary principles of scientific management and how they are put into practice in the workplace.
- Understand the role of behavioral approaches in management.
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Learning Objectives
- Acquire knowledge of the primary principles of scientific management and how they are put into practice in the workplace.
- Understand the role of behavioral approaches in management.
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