Which of the following is the BMC component most involved with building positive feelings about your business and customer loyalty?

A) value proposition
B) customer relationships
C) key activities
D) channels

Customer Loyalty

The dedication of a customer to continue buying from or supporting a company's products or services over time, often due to positive experiences or satisfaction.

Value Proposition

A statement that outlines the unique benefits or value that a product or service provides to its customers.

Customer Relationships

The ways in which a business interacts and communicates with its customers to manage and enhance the customer experience, aiming to build loyalty and satisfaction.