Which of the following statements regarding conflict is INCORRECT?

A) Managers and team leaders should always avoid conflict since it creates a negative environment and destructive performance results.
B) The manager or team leader may act as a mediator to resolve conflicts between other people.
C) Managers and team leaders can spend considerable time dealing with conflicts.
D) Managers and team leaders should be able to recognize situations that have the potential for conflict.
E) Managers and team leaders should be able to deal with conflict situations in ways that will best serve the needs of both the organization and the people involved.

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Annika Gutierrez · Accepted Answer

Final Answer : A, Explanation :  The statement Managers and team leaders should always avoid conflict since it creates a negative environment and destructive performance results is incorrect. While managers and team leaders should not seek out conflict, avoiding it completely can lead to unresolved conflicts and tension within the team or organization. Conflict, if handled properly, can actually lead to growth and positive change.

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