A representative from AT&T called Dr. Michaels after he switched to its U-verse telephone system. The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service. This is an example of ________ call.

A) an assumptive
B) a preemptive
C) a follow-up
D) a prospecting
E) a courtesy

Follow-up Call

A phone call made to a customer after a sale to ensure satisfaction and encourage future business.

U-verse Telephone System

A telecommunications service offered by AT&T, providing digital television, internet access, and phone services through a fiber-optic network.

AT&T

An American multinational conglomerate holding company, widely recognized as one of the world's largest telecommunications companies.