Asked by
Taina Costa
on Dec 13, 2024Verified
In the personal selling process, the stage that includes making certain the customer's purchase has been properly delivered and installed and difficulties experienced with the use of the item are addressed is referred to as the ________ stage.
A) urgency close
B) follow-up
C) assumptive close
D) presentation
E) postpurchase evaluation
Personal Selling Process
A series of steps undertaken by salespersons to sell a product directly to a consumer, involving prospecting, presenting, handling objections, and closing the sale.
Customer's Purchase
the act of buying products or services by a consumer, which involves the transfer of money for the ownership of goods or receipt of service.
Follow-up
The act of continuing a previously started conversation, interaction, or process to gather further information, provide additional assistance, or ensure completion.
- Comprehend the value and approaches of follow-up actions in the personal selling process.
Verified Answer
MS
Learning Objectives
- Comprehend the value and approaches of follow-up actions in the personal selling process.